Frequently Asked Questions

Everything you need to know about your fatty15 order.

What is the standard shipping timeframe for fatty15 orders?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but generally range from 7-14 business days.

How can I return an item if it doesn't fit?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Are your clothing materials sustainably sourced?

Yes, fatty15 is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to ensure high quality with a low environmental impact.

Can I track my order once it has been placed?

Absolutely. Once your order is processed, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.

Do you offer a size guide for your collections?

Yes, a detailed size guide is available on every product page. We provide measurements in both inches and centimeters to help you find the perfect fit every time.